Let's be honest, there are another couple of thousand if not million people providing the same product or service that you and I have. Your client or potential customer always has options to go elsewhere, don't let it be because of poor service or follow-up.  ALWAYS get back to em, even if it's a no thank you, I've decided to go another way or I don't know but I'm still working on it. You can't say you're about that business of you're not handling business. .
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