deciemVogue UK has coined a term we really love: Skintellectual. And guess how many of our brands they mentioned over and over again! As always, our founder monkey is quoted repeatedly without any filter (which he needs badly). It's here: vogue.deciem.com. (We are now back to packing orders. We know so may of you want to beat us up hard right now.)
- deciem@belgradepixie Thank you for your feedback and we'll keep that in mind as we continue to stretch out our growing pains. ❤️🐒
- cathmeifucanI already wrote back @deciem
- amaynaI made an order on November 25 and still didn't receive it nor did i get any updates + i sent a DM 4 days ago and still didn't get a reply!!!
- amayna@deciem !!!
- deciem@amayna We're sorry but we don't seem to have a DM from you. If you could please resend we will happily assist you.
- deciem@amayna We have found your DM and are looking into your order. ❤️
- cherrymiutHi @deciem I received my Black Friday order yesterday but some products leaked. I have sent you an email with my order number and receipt. Can you please help me with this, Thanks!!!! @deciem
- irkacansecoI have never waited this long to get an order shipped. Hire me as one of your customer service reps! I have 5 years experience in customer service that includes phonecalls and emails. Lol
- deciem@cherrymiut Please send us a DM with your order number and we will happily assist you. ❤️
- deciem@irkacanseco We are always looking to hire new amazing monkeys. Please send your resume to email@example.com 🐒❤️
- amayna@deciem any updates?
- deciem@amayna We've responded to your DM and are still waiting for an update.
- cherrymiut@deciem I sent an email and DM, and still didn't get a reply yet. Can you please help me with this. Thanks! @deciem
- nurinunuGuys I sent a second message twice but both got deleted. What the hell? This is really unprofessional. Is someone gonna get back to me before I make a complaint including screenshots?
- eighty7mm@deciem i sent you a DM
- deciem@cherrymiut hello! We shall reply as soon as possible 💕🐒
- deciemHello! @nurinunu thanks for reaching out to us 💕 please send us a DM with the screenshots so that we have your previous messages 🐒 not sure how they got deleted but will resolve 😍
- deciem@eighty7mm Thank you! We will respond to your DM as soon as possible :-)
- nurinunu@deciem still no reply to my dm sent over two weeks ago, even after our correspondence above. Beyond disappointing. Bye.
- deciem@nurinunu Hey! For some reason your DM did not come through to us :/ We will send you one now 😍
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